Makkook
Industry
Telecommunications
Challenge
  • High churn rates and missed upsell opportunities due to manual engagement
  • No AI-driven insights to identify high-value customers
  • Long wait times and customer frustration
AI-Powered Solution
  • Machine Learning models predicted high-value customers likely to upgrade
  • Automated service extensions enhanced customer satisfaction
  • AI-powered insights enabled proactive sales engagement
Impact
  • Increased customer retention and loyalty
  • Eliminated manual upselling processes, reducing friction
  • Higher revenue from data-driven upselling strategies
Tech Stack
  • Machine Learning, Predictive Analytics, Customer Segmentation
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Enterprise AI Solutions Studio
Enterprise AI Solutions Studio
Enterprise AI Solutions Studio

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